Who We Are:

At System Support Management, we offer a comprehensive range of Web, Process Automation, and Hybrid Cloud Computing infrastructure products and services. We provide enterprise-level solutions, similar to what major corporations use, but scaled to the needs of small and mid-sized businesses.

Our client's marketing needs are growing at a tremendous rate, and we are looking to add to our marketing team a talented Social Media Manager. In this position, you'll be a part of a small team that has a direct impact on our company. 

We make it easier for people to get their first full-time jobs by fixing the problem: "I can't get a job because I don't have enough work experience, but I can't get work experience if I can't get a job."

If you're focused on building the foundation for your success with a gratifying career that rewards your hard work, drive, and people skills, you'll fit right in.

The Opportunity:

The Social Media Community Manager is responsible for analyzing our company’s digital marketing and social media plan and identifying opportunities, developing and implementing social media strategies to increase brand awareness and engagement of our company and client social media accounts.

Overview: 

We are looking for a qualified and motivated Social Media Community Manager to join our team. The Social Media Community Manager is a key role. You will provide our company with your expertise to enhance its online presence in all aspects of social media and social engagements. You will manage our company and clients' image in a cohesive way to achieve desired marketing goals. 

You will work jointly with others to develop and amplify campaigns conducted throughout our company to include company messages and partnerships. Researching social media trends and informing management of changes that are relevant to our company’s marketing activities.

Leverage measurement tools to provide progress reports and mine insights, while continually finding ways to improve on those metrics through testing and new initiatives.

You will play a key role in shaping our company's digital marketing strategy, overseeing project execution, and ensuring the delivery of top-notch solutions that align with our client's goals and expectations. 

Core Areas of Focus: 

• Managing and coordinating the efforts of content creators
• Collaborate with content creators, graphic designers, videographers, and photographers to create visually appealing content
• Optimize content strategically to drive results
• Ensure all online efforts and messaging are consistent with the values, overall story, and voice of the target audience
• Social community and relationship building
• Using social media marketing tools to create and maintain our company’s and client's brand
• Monitor social media trends, tools, and applications to stay up-to-date with the latest developments in digital marketing
• Organize, and execution of successful social media campaigns
• Assist with tracking and interpreting metrics to enhance user engagement, and suggest content optimization

Additional Opportunities and Exposure:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Preferred Qualifications:

• Knowledge of digital marketing principles and strategies
• Professional experience in social media, brand/personality management, beauty, and/or health/fitness community-focused
• People management experience
• Strong understanding of social media best practices and trends
• Proficient in using social media management tools such as Hootsuite or Buffer
• Experience with Social, Facebook, Instagram, YouTube, TikTok, Web, and E-commerce
• Knowledge of social media management tools
• Strong organizational, project management, and time management skills
• Must be self-motivated but also able to effectively collaborate, work in teams, and build good working relationships across multiple stakeholders
• Ability to multi-task, focus on priorities, and maintain attention to detail
• Strong organizational and time management skills
• Proficient with analytics tools (Google Analytics, Facebook Analytics, etc.)
• An ability to recognize good design and maintain a consistent aesthetic
• Excellent and consistent written and verbal communication skills
• Reliable, patient, and hard-working team player
• Curious, intelligent, and motivated
• Displays a friendly, energetic, and personable attitude

Nice to Haves:

• An internship with hands-on project experience

Education and Experience:

• 2-3 years of relevant and progressive experience in social media/content creation fields

If you are interested, qualified, available, planning to make a change or know of a friend who might have the required qualifications and interest, please submit an application.  

If you have experience that may be a fit for a future role submit your resume under 'Other'.